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The Ten Principles Behind Great Customer Experiences: The Ten Principles Behind Great Customer Experiences
£20.00 £18.47Pearson Education Limited
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The Values Economy: How To Deliver Purpose-Driven Service For Sustained Performance
£19.38LID Publishing
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Uncommon Service: How To Win By Putting Customers At The Core Of Your Business
£23.00 £20.66Harvard Business Review Press
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The Art Of Client Service: The Classic Guide, Updated For Today'S Marketers And Advertisers
£21.68John Wiley & Sons Inc
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Management Lessons From Mayo Clinic: Inside One Of The World'S Most Admired Service Organizations - 9781260011838
£22.83McGraw-Hill Education
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Inbound Organization: How To Build And Strengthen Your Company'S Future Using Inbound Principles
£23.98John Wiley & Sons Inc
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Be Our Guest (10Th Anniversary Updated Edition): Perfecting The Art Of Customer Service
£26.28Disney Book Publishing Inc.
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Chief Customer Officer 2.0: How To Build Your Customer-Driven Growth Engine
£27.43John Wiley & Sons Inc
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Service Design For Business: A Practical Guide To Optimizing The Customer Experience
£27.43John Wiley & Sons Inc
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The Customer Service Solution: Managing Emotions, Trust, And Control To Win Your Customer'S Business
£27.43McGraw-Hill Education - Europe
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Lean Customer Development: Building Products Your Customers Will Buy
£38.92O'Reilly Media, Inc, USA
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Customer Service: Pearson New International Edition: A Practical Approach
£49.99 £49.26Pearson Education Limited
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A Hotel Manager'S Handbook: 189 Techniques For Achieving Exceptional Guest Satisfaction
£59.86Apple Academic Press Inc.
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Managing Customer Experience And Relationships: A Strategic Framework - 9781119815334
£75.00 £71.77John Wiley & Sons Inc