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Human Sigma: Managing The Employee-Customer Encounter
Gallup Press
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Gallup Press
Human Sigma: Managing The Employee-Customer Encounter
Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.
- | By (Author): John H. Fleming
- | Publisher: Gallup Press
- | Publication Date: Oct 28, 2007
- | Country of Publication: United States
- | Number of Pages: 320 pages
- | Language: Not Available
- | Binding: Hardback
- | ISBN-10: 1595620168
- | ISBN-13: 9781595620163
- By (Author):
- John H. Fleming
- Publisher:
- Gallup Press
- Publication Date:
- Oct 28, 2007
- Country of Publication:
- United States
- Number of pages:
- 320 pages
- Binding:
- Hardback
- ISBN-10:
- 1595620168
- ISBN-13:
- 9781595620163