Human Sigma: Managing the Employee-Customer Encounter
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Human Sigma: Managing the Employee-Customer Encounter

Gallup Press
SKU:
9781595620163
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UPC:
9781595620163
$24.06 $19.12
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Description
Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success.


  • | Author: Jim Asplund, John H. Fleming
  • | Publisher: Gallup Press
  • | Publication Date: Oct 28, 2007
  • | Number of Pages:
  • | Language:
  • | Binding: Hardback
  • | ISBN-13: 9781595620163
  • | ISBN-10: 1595620168
Additional Information
Author:
Jim Asplund, John H. Fleming
Publisher:
Gallup Press
Publication Date:
Oct 28, 2007
Binding:
Hardback
ISBN-13:
9781595620163
ISBN10:
1595620168
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