Hospitality Management and Digital Transformation : Balancing Efficiency, Agility and Guest Experience in the Era of Disruption
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Hospitality Management and Digital Transformation : Balancing Efficiency, Agility and Guest Experience in the Era of Disruption

Taylor & Francis Ltd
SKU:
9780367343521
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UPC:
9780367343521
£36.99 £36.16
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Description
Digital advancements are ramping up guest expectations and introducing non-traditional competitors that are disrupting the hospitality and leisure industries. If organisations are to thrive they need to be in a position to effectively leverage digital technologies to improve efficiency, agility and guest experience.


  • | : Richard Busulwa (University of South Australia, Australia), Nina Evans (University of South Australia, Australia), Aaron Oh, Moon Kang (ICHM, Australia)
  • | Publisher: Taylor & Francis Ltd
  • | Publication Date: Dec 29, 2020
  • | Country of Publication: United Kingdom
  • | Number of Pages: 242 pages
  • | Language: Unknown
  • | Binding: Paperback / softback
  • | ISBN-10: 0367343525
  • | ISBN-13: 9780367343521
Additional Information
Author:
Richard Busulwa (University of South Australia, Australia), Nina Evans (University of South Australia, Australia), Aaron Oh, Moon Kang (ICHM, Australia)
Publisher:
Taylor & Francis Ltd
Publication Date:
Dec 29, 2020
Country of Publication:
United Kingdom
Language:
Unknown
Number of pages:
242 pages
Binding:
Paperback / softback
ISBN-10:
0367343525
ISBN-13:
9780367343521
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