A diamond in the rough: Over a 100 specific tips to build a strong customer culture

"Let’s lead off this year’s “Top 10” with one of my favorite authors. Van Belleghem always delivers. Most companies want to create a customer-centric culture, but many struggle, even though they are capable of doing so. This is what the author refers to as A Diamond in the Rough. In addition to clearly articulated concepts, there are more than 100 tips and examples to help you build a culture that gets and keeps customers." - Forbes In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture.

• | Author: Steven Van Belleghem
• | Publisher: Lannoo Publishers
• | Publication Date: Oct 24, 2023
• | Number of Pages:
• | Language:
• | Binding: Paperback / softback
• | ISBN-13: 9789401495462
• | ISBN-10: 9401495467