Operational Excellence Case Studies in Higher Education Institutions

This book fills a vital gap by showcasing how Operational Excellence principles can be effectively adapted to the unique challenges of higher education institutions. The diverse, real-world case studies offer practical insights for driving meaningful and sustainable improvements across the academic sector.

This book is showcasing the successful application of Operational Excellence methodologies in the Higher Education sector. Through global case studies, this book fills a significant gap, offering valuable insights and practical examples. Dive into real-world experiences and strategies shared by leading academics in the world. A must-read for those seeking to enhance operations and drive operational excellence in academia.

Jiju Antony has been a leader in quantitative approaches to improving higher education for many years. For this innovative work, he has recruited a "Who''s Who" of coauthors committed to operational excellence in higher education. I strongly recommend this book of successful case studies to anyone interested in improving higher education

Having been involved in the Lean transformation of Cardiff University in the early 2000s, I know that this is a very difficult job, in fact akin to herding cats. I found that the key issues were around strategy and alignment, leadership, and behaviour and engagement. With a series of cases using different improvement approaches, this book will prove invaluable to anyone wishing to improve their further education institute or indeed anyone wishing it was improved!

The demand for increased efficiency and effectiveness in higher education has never been greater. This book provides a clear and practical roadmap to achieving operational excellence within universities. A highly valuable resource and a must-read for anyone committed to driving improvement in higher education.

In Operational Excellence Case Studies in Higher Education Institutions, the chapters bring together a wide range of real-life, global case studies which highlight critical differences in approach due to varied cultural differences and leadership styles.

• | Author: Chad Laux, Sandra L. Furterer, Raja Jayaraman, Michael Sony, Maher Maalouf, Jiju Antony, Elizabeth Cudney
• | Publisher: Emerald Publishing Limited
• | Publication Date: Nov 04, 2025
• | Number of Pages:
• | Language:
• | Binding: Hardback
• | ISBN-13: 9781837978502
• | ISBN-10: 1837978506