Managing Silence in Workplaces

The author discusses management challenges related to dealing with employee silence in workplaces and maximizing employee contributions. He emphasizes the need for leaders and managers to recognize coping strategies that employees use to communicate their feelings, and he outlines a transdisciplinary approach to the management of silence, discussing the costs of silence, the importance of managing it, the need to pay attention, the role of ethics and decision making, and employee participation; types of silence in the workplace related levels of employee participation, such as engagement, indifference, helplessness, hopelessness, and exit; methods for measuring silence; and applications to the real-world contexts of public agencies and private institutions. Managing Silence in Workplaces explores employee voice and the issues inherent for organizations in not allowing their employees to freely express their feelings and thoughts in the workplace. The study promotes a transdisciplinary approach combining perspectives on employee silence from human resources management, psychology and economics.

• | Author: Associate Professor Sivaram Vemuri
• | Publisher: Emerald Publishing Limited
• | Publication Date: Aug 15, 2019
• | Number of Pages:
• | Language:
• | Binding: Hardback
• | ISBN-13: 9781789734461
• | ISBN-10: 1789734460