Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

This Shingo Prize winner tells the story of a group of clinicians, administrators, frontline workers, trustees, and leaders blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed.

• | By (Author): Charles Kenney
• | Publisher: Taylor & Francis Inc
• | Publication Date: Nov 08, 2010
• | Country of Publication: United States
• | Number of Pages: 248 pages
• | Language: Unknown
• | Binding: Hardback
• | ISBN-10: 1563273756
• | ISBN-13: 9781563273759