Bringing Peace Into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution

This is the first book to address exclusively the most important factor in successful dispute resolution: the personal qualities of the conflict resolution professional, the mediator, arbitrator, neutral, organizational consultant, or therapist who must intervene in any kind of problem at work or at home.

• | Author: Daniel Bowling, David Hoffman
• | Publisher: John Wiley & Sons Inc
• | Publication Date: Sep 22, 2003
• | Number of Pages:
• | Language:
• | Binding: Hardback
• | ISBN-13: 9780787968502
• | ISBN-10: 0787968501