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HCI Press

  • BIFF for Lawyers and Law Offices: Your Guide to Respectful Written Communication with Clients, Opposing Counsel and Others
    BIFF for Lawyers and Law Offices: Your Guide to Respectful Written Communication with Clients, Opposing Counsel and Others
    £15.95 £12.92
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  • Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict
    Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict
    £11.99 £9.96
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