HCI Press

BIFF for Lawyers and Law Offices: Your Guide to Respectful Written Communication with Clients, Opposing Counsel and Others

HCI Press

Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict

HCI Press

The Psychology of Notorious Serial Killers : The Intersection of Personality Theory and the Darkest Minds of Our Time

HCI Press