10 Rules for Talking: An Expert's Guide to Mastering Difficult Conversations

Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9).

• | Author: Tim Harkness
• | Publisher: Bonnier Books Ltd
• | Publication Date: Jun 25, 2020
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• | Binding: Paperback / softback
• | ISBN-13: 9781788702669
• | ISBN-10: 1788702662