Overview
Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses.
- | By (Author): Michael G. Hall
- | Publisher: BCS Learning & Development Limited
- | Publication Date: Nov 26, 2014
- | Country of Publication: United Kingdom
- | Number of Pages: 190 pages
- | Language: Unknown
- | Binding: Softback
- | ISBN-10: 1780172419
- | ISBN-13: 9781780172415
