Overview
"This book tells you how to create, execute and evolve a customer-centric approach for your Internet-based management strategy"--Provided by publisher.
- | Author: Matthew W. Guah, Wendy Currie
- | Publisher: IGI Global
- | Publication Date: Sep 30, 2005
- | Number of Pages:
- | Language:
- | Binding: Hardback
- | ISBN-13: 9781591407638
- | ISBN-10: 159140763X