Overview
Examines the lives and experiences of call center agents in India’s Business Process Outsourcing (BPO) industry. Drawing on long-term fieldwork with managers, owners, and workers of BPO companies, the authors explore how workers find pathways for navigating a globalized world and for imagining their futures in it.
- | Author: Akhil Gupta, Purnima Mankekar
- | Publisher: Duke University Press
- | Publication Date: Apr 30, 2025
- | Number of Pages:
- | Language:
- | Binding: Paperback / softback
- | ISBN-13: 9781478031536
- | ISBN-10: 1478031530
