Customer Experience For Dummies

Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.

• | Author: Bob Kelleher, Roy Barnes
• | Publisher: John Wiley & Sons Inc
• | Publication Date: Jan 20, 2015
• | Number of Pages:
• | Language:
• | Binding: Paperback / softback
• | ISBN-13: 9781118725603
• | ISBN-10: 1118725603