Difficult Conversations: How To Discuss What Matters Most

What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.

• | By (Author): Bruce Patton
• | Series:
• | Publisher: Penguin Books Ltd
• | Publication Date: May 25, 2000
• | Country of Publication: United Kingdom
• | Number of Pages: 272 pages
• | Language: Not available
• | Binding: Paperback|Softback
• | ISBN-10: 014027782X
• | ISBN-13: 9780140277821