The Winner'S Attitude: Using The Switch Method To Change How You Deal With Difficult People And Get The Best Out Of Any Situation At Work

Outlines 'Switch' method, which helps you control how you choose to respond to challenging situations so you can deal with angry customers, bad management, and upset colleagues. This book helps you to become aware of your own 'emotional triggers'. It helps you learn time management techniques to reduce stress and avoid conflict.

• | By (Author): Jeff Gee
• | Series:
• | Publisher: McGraw-Hill Education - Europe
• | Publication Date: Feb 16, 2006
• | Country of Publication: United States
• | Number of Pages: 224 pages
• | Language: Not available
• | Binding: Paperback|Softback
• | ISBN-10: 0071467645
• | ISBN-13: 9780071467643